As a business owner, staying on top of the latest cybersecurity practices is one of the most important things you can do in order to protect your business. This includes making sure your networks are secured, using multifactor authentication, implementing security software, and making sure employees are up-to-date with cybersecurity practices. Even with the best practices, cyberattacks can still affect any company. Cyberattacks can cripple a business’s reputation and be very costly. If your business is under a cyberattack, here is what you should do.
Cyberattacks can be horrifying, especially if data and other important information are stolen. It’s important to act quickly and promptly to ensure that your data and your customers are safe. Make sure to contact vendors to ensure they understand the magnitude of the attacks.
Assess how large the attack was and notify your customers of the situation. Assure them that the situation is being handled and further updates will be provided. Tell them exactly why happened and provide an overview of what was stolen. Communicate how your company is fighting back and how you will prevent these types of attacks in the future.
Create a FAQ page on your website answering common questions customers may have about the breach. If a customer’s data was stolen or affected, let customers know what was affected. Offer them credit or another deal that will keep their trust in your company.
Once the breach is over, conduct a post-incident review to see what the company can do better in the future. Use this as a learning experience for what needs to be done to improve your security.
After the attack, update your current cybersecurity procedures. Create an incident report that will form a guide for what to do in the event of future attacks. Consider what you had to do in order to prevent this attack. This should include:
It’s also important that your employees are all trained and are able to spot a cyberattack before it’s too late.
Cyberattacks are stressful and can cause a business to lose its reputation and money. The best way to prevent cyberattacks is with a proper cybersecurity plan. Digital Tsunami can make sure your business is never prone to cyberattacks. We have the cybersecurity solutions you need in order to protect your business and its customers. Visit our contact page if you need cybersecurity assistance.Go Back